Sandals allows guests to add us as the specialist on file for their reservations as long as the booking isn't paid in full and has been booked within the past 30 days.

If your booking does NOT qualify, feel free to reach out to us anyway. Policies can change and may not be updated here yet—so it’s always worth checking. If you’d like to stay in the loop for future deals and destinations, we’d be happy to add you to our marketing email list!

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If your booking DOES qualify, don't wait! We’ve made the process simple—just use the email template below. It’s pre-written and ready to go—all you need to do is fill in your booking details in the blank spaces and hit send. We’ll be copied on the email so we can follow up directly with Sandals if needed, ensuring nothing falls through the cracks.

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IMPORTANT - Please Read Before Sending Email

This form is exclusive to Castle Coaches Travel, with our unique code. Using this form will cause Sandals to transfer your booking to our agency ONLY.

Sandals Guests - If you are not working with or looking to work with an agent of Castle Coaches Travel, DO NOT use this form.  Warning: If you accidentally transfer a booking to our agency, it will be retained by our agency as Sandals does not allow booking transfers from one agency to another.